Is our data secure with your solutions?

Absolutely. We implement bank-level security protocols including encryption, secure data transmission, and access controls. Your data remains your data - we never share or use it for any other purposes. We can work within your existing security frameworks and provide full documentation of our security measures.

How much does this cost compared to traditional ETRM systems?

Our solutions typically cost 60-80% less than traditional ETRM implementations while delivering faster results. Instead of massive upfront capital expenditure, we offer flexible pricing that scales with your business. You get enterprise-level capabilities without the enterprise-level investment or lengthy implementation cycles.

What happens to our data if we stop working with you?

You retain full ownership and control of your data at all times. If you choose to end our services, we provide complete data export in standard formats and assist with transition planning. There are no data hostage situations - your information and insights remain fully accessible to you.

How quickly will we see results from your analytics solutions?

Most clients start gaining actionable insights within 2-4 weeks of implementation. Initial dashboards and basic analytics are typically live within the first week, with more sophisticated analysis and optimisation recommendations following shortly after. Unlike traditional ETRM systems that can take 6-12 months to implement, our approach gets you value quickly while building toward more advanced capabilities.

What's the typical ROI on energy analytics investments?

Our clients typically see ROI within 3-6 months through cost reductions, trading optimisation, and operational efficiencies. For example, clients have achieved £5/MWh improvements in trading performance, and significant time savings by eliminating manual spreadsheet processes. The exact ROI depends on your current setup and business size, which we assess during our free consultation.

Do you work with companies our size?

We work with energy companies ranging from independent traders to large utilities. Our solutions scale to match your needs and budget - whether you're a small consultancy needing basic analytics or a major generator requiring comprehensive trading platforms. During our consultation, we'll recommend the right approach for your specific situation.

Can your systems integrate with our existing infrastructure?

Yes, integration is a core part of our approach. We work with most common energy systems, databases, and data sources. Our platforms are designed to connect with existing trading systems, meters, market data feeds, and other operational systems. We assess your current infrastructure during the consultation and plan integration accordingly.

Do we need technical staff to manage these solutions?

No, that's the beauty of our fully managed approach. We handle all the technical complexity - server management, updates, maintenance, and troubleshooting. Your team focuses on using the insights, not managing the technology. We provide training and support, but you don't need dedicated technical staff.

What does your implementation process look like?

We start with a comprehensive discovery phase to understand your data, processes, and goals. Then we design and build your solution in iterative phases, getting you early wins while building toward the complete system. Throughout implementation, we provide regular updates and gather your feedback to ensure the final solution meets your exact needs.

Do you provide ongoing support after implementation?

Yes, ongoing support is included in our managed service. This covers technical maintenance, user support, system updates, and performance monitoring. We also provide regular business reviews to identify new opportunities and ensure you're maximizing value from your analytics investment.

Can you work with our existing data sources?

In most cases, yes. We regularly integrate with trading platforms, SCADA systems, market data providers, billing systems, and various databases. If you have unusual or proprietary systems, we assess compatibility during the consultation phase and develop appropriate integration strategies.

What if we need customisations or changes later?

Flexibility is built into our approach. As your business evolves, we can adapt dashboards, add new data sources, create additional reports, or build new analytical capabilities. Changes are handled through our standard support process, and we work with you to prioritize enhancements based on business impact.

What do you need from us to get started?

Initially, just your time for the discovery process. We'll need access to key stakeholders, information about your current processes, and samples of your data. The exact requirements depend on your specific project, but we handle most of the heavy lifting. We provide a clear checklist during the consultation phase.

How long does a typical project take?

Most projects deliver initial value within 2-4 weeks, with full implementation typically completed in 6-12 weeks. This varies based on complexity, data sources, and customisation requirements. Unlike traditional systems that can take 6-12 months, our approach prioritises quick wins while building comprehensive capabilities.

What happens in the free consultation?

We discuss your current challenges, review your data landscape, and identify immediate opportunities. You'll get actionable recommendations regardless of whether you choose to work with us. The session typically covers your current processes, pain points, goals, and how analytics could address your specific situation. There's no sales pressure - just honest professional advice.